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These terms and conditions outline the rules and regulations in case of a returns and refunds requested for merchandises purchased on Zippy Grow, LLC's Website (https://zippygrowstore.com, "The Site").
At ZippyGrow, your satisfaction is our top priority. Each purchase is backed by our 30-days Return Policy. We have set specific guidelines to ensure a quick and hassle-free return and exchange process. We have a fully staffed team of experts who can walk you step by step through the process.
If for any reason whatsoever you are dissatisfied with an item that you purchased on ZippyGrowStore.com, you can initiate a return within 30days after delivery for a refund or replacement, as long as the item is unused in its original condition and packaging.
Due to the nature of some products and agreements with vendors, we have generalized a list of four event cases, that may occur once you have placed a order on the Site. Please, find your specific situation from the list of scenarios below to learn how we handle that particular event:
1. Order Cancellations - Orders placed with zippygrowstore.com are submitted to sales manager of the particular warehouse. At this point, Zippy Grow, LLC is financially obligated to purchase the items from the manufacturer. Thus, we are only able to accept no-fee order cancellations within 1 hour from the time the order was placed. In the incident we accept a cancellation past the one-hour period, the order will be handled according to situation 3 below.
2. You receive your order package/s, but some of the products are with missing parts, not working properly, damaged or deformed - At Zippy Grow, LLC we guarantee only to send you top notch products and we will inspect everything carefully before it leaves our warehouse to make sure it is in tip top condition. We also do our utmost to package and protect everything so that it does not get damaged on its way.
However, in the unlikely event that an item you ordered arrives damaged or is defective, you may follow the steps below in order to initilize a warranty or insurance claim. You will NOT be responsible for the shipping costs to return or replace any damaged item you have paid for (and any related items from the order).
If the item isn't working correctly, and it does not appear to have been damaged during shipping, please see the booklet that came in the original box for instructions on how to file a warranty claim with the manufacturer (in the absence of instructions, contact us at firstname.lastname@example.org). The manufacturer is responsible for any manufacturing defects or deficiencies with its products.
If a package appears to have been damaged during shipping, the item is often times still okay. If the packaging for your item appears to be damaged, be sure to keep all the original packaging until you've determined whether or not a shipping insurance claim needs to be submitted. If any of the original packaging is thrown away, we cannot file a shipping insurance claim. Discarding shipping materials or box contents waives your right to get your product replaced or repaired.
Please verify your delivery promptly and scrupulously. Any and all defect product or other concerns must be put in writing on the delivery papers prior to signing. If 1 or more boxes are missing you MUST make a note on the delivery receipt indicating how many boxes are missing...If you accept and sign that you received all the boxes without writing on the delivery receipt that 1 or more boxes are missing...we are unable to replace any missing items as the delivery company will not accept a claim for the missing box(s).
We encourage our customers to accept their order despite the condition of any one item at delivery but to notate all package damage on the paperwork provided by the delivery driver. This is because a refusal of a damaged shipment can increase the time it takes to process replacements. Most often when damage is found within a shipment, it usually is on only one item. Accepting the shipment allows the customer to receive all the undamaged items and will greatly reduce the time to process the damaged replacement item.
To report an issue with an item, please contact us at email@example.com so that we may submit a shipping insurance claim on your behalf. Please, note that we may require from you to submit photographs of the damaged or defective item. Once we have confirmed that you still have the original shipping materials and that the item was damaged during shipping, and after we have officially filed the shipping insurance claim forms, we will send out new parts or a new product at no cost to you.
IMPORTANT: Due to shipping and delivery company policies, all damage claims WILL BE DENIED if you do not notate on the delivery receipt that the boxes are damaged at the time of delivery!
3. Order delivered with no damaged or missing items, but you decided you would like to return it - To be eligible for a return (replacement), all of the following requirements must be met:
The item must be unused and in the same condition that you received it. It must also be in the original packaging. Items that have been used or modified in any way may not be returned. Returns are not accepted on products that have been altered, damaged by neglect or abuse.
You must notify us that you'd like to return an item within 30days after delivery in line with our return policy (some exceptions exist, please see below for the return policy details of each brand). However, if the 30-Days period have gone by since delivery, unfortunately we cannot offer you a refund or replacement.
You MUST contact us to get an RMA # (Return Tracking Number) and return instructions PRIOR to returning the item.
To complete your return, we do require from you to enclose a copy of the original receipt or proof of purchase.
If you return an item without all four of the above requirements being met, the item will be refused and come back to you and no refund (or a partial refund) will be issued. If you meet all four of the above requirements, your refund will be issued as soon as the item has been verified to be in good condition.
Please, note that the following items are not eligible for a return:
Items marked as final sale or "non-returnable" on the product page or during the checkout process;
Items delivered as part of special offer and FREE of charge.
If you choose to get a refund for an eligible returned item (as specified above), you'll be refunded the purchase price and applicable sales tax minus the shipping charges (both to ship the light back and the original charges, even if you had free shipping—we still had to pay it, after all) and a 20% restocking fee. With many brands, the restocking fee will be lower or waived altogether. See below for the return policy details of each brand.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed and will be issued in the same form of payment originally used for purchase usually within 5-10 business days of receiving your returned product. Delays may be experienced in the case of incomplete returns.
4.You refuse the delivery of your order, and it comes back to our warehouse - If you refuse an item and it comes back to us, you will be issued a refund deducted with a 20% restocking fee and our actual cost for shipping and handling (both ways). If the item is damaged during the shipping process, no refund will be issued until the shipping insurance claim process is complete.
Return Policy details for each featured brand:
AC Infinity - No restocking fee.
Black Dog LED - One light limit. 10% restocking fee.
Califronia Lightworks - No restocking fee.
CenturionPRO - No returns.
DormGrow - No returns.
Gorilla Grow Tents - 15% restocking fee.
Green Sunshine Company - No restocking fee.
Horticulture Lighting Group - 20% restocking fee.
Kind LED - Two lights limit. 15% restocking fee.
Lotus Nutrients - No returns.
SuperCloset - 15% restocking fee.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Kind LED K5 Series XL750 12-band Indoor LED Grow Light
The K5 Series XL750 is a powerful LED grow light by Kind LED, specially designed for the professional indoor grower and provides intense coverage for 16 square feet (4 ft x 4 ft) of growing space. This commercial indoor LED lighting system is perfect for a single light in a tent or several hundred lights in a large commercial operation. The XL750 is a 12-Band fully controlled LED system and has the growing power of 750 watts of a high-pressure sodium (HPS) or metal halide (MH) bulb, with a PAR Value of 458 μMol/m2/s, while only using 430 watts of power. This LED light system is comprised of the perfect mix of 5 Watt and 3 Watt Light Emitting Diodes. Each of the three primary ranges of the photosynthetic spectrum can be dimmed and intensified individually to give your plants their ideal spectral ratios from seed straight through to harvest.
No matter whether you are a beginner grower or just interested in replacing your HID with LED grow lights, we have generalized up these 10 reasons (benefits) why you should consider using K5 Series for your indoor garden:
Extra Large footprint solves one of the main problems that LED lights have faced in the past. Because of historically small footprints, due to small circuit board construction, LED lights have always failed to deliver the finished harvest weights promised in comparison to their said HPS counterparts. Truly lit square footage of canopy space is a very crucial component to overall harvest weight. Kind LED K5 Series feature high quality diodes intensified with secondary optical lenses and spread over an extra large housing, now providing true footprint replacements for 750w and 1000w HPS. Finally, with Kind LED, harvest weights are true to spec.
Fully customizable spectrum allows the user to not only adjust the spectrum to match vegetative and flowering stages of their plants, but also allows for specific spectrum control for nearly any type of plant genus in applications such as greenhouse growing and in agriculture operations where crop rotation, or crop zoning, is common.
UL LISTED K5 Series LED Grow Lights meet the most stringent safety standards, allowing you to grow with confidence.
Internal timing function of the K5 series lights allows for more streamline setups where the user can do away with separate analog or digital timers that can be bulky and extremely unreliable. Now, all light cycles are programmed and changed from a convenient remote.
Eight (8) stage ‘mother earth’ timing function allows user to mimic the great outdoors like never before seen in indoor growing, slowly waking your plants up in the morning and seeing them to bed every night. 8 separately set stages allow for light to gently turn on in the ‘morning’ (sunrise), intensify into full power (full day sun), then gently turn off in the ‘evening’ (sunset). Each of these stages can be set to the user’s desired duration and desired spectrum intensities.
Perfect mix of 3 watt and 5 watt diodes create the ideal amount of usable light for lush, healthy, huge plants. 5 watt LED diodes are awesome. They emit an intense amount of light and have the ability to penetrate the plants canopy like no other. But, too many 5 watt LED chips, and a light can run too hot, doing away with one of the main benefits of LED lights. The K5 series lights have the best of both worlds. The ‘sweet spot’ efficiency of the 3 watt LED chips, mixed with the harvest boosting power of the 5 watt LED chips.
True to spec harvest expectations. When we say our XL1000 replaces a 1000 HPS, we mean it. In order to be a reputable company, one must not make false claims that their product can’t support. Let’s face it, no LED light that only draws 350 watts is going to replace a 1000 watt HPS, period. We make reasonable claims at KIND LED. We have found, through extensive testing and research, that a 40-50% savings in electricity is what you can expect from our lights. Our 1000 watt equivalent light draws about 630 watts or 63% of what a 1000 watt HPS would typically pull. But that’s just the light!! Add up all the other savings in equipment needed for heat management in a traditional HPS room, and the energy savings are even more remarkable.
All functions of the K5 series are run from a convenient remote. We here at ZippyGrow are still scratching our heads as to how most LED companies think people are able to flip an analog switch or knob to control spectrum or switch between modes on their lights when they are in the middle of a grow and their light(s) are hanging above a huge canopy of delicate plants!!! K5 Series LED grow lights are fully controlled from a convenient handheld remote. Control 1 or 100 simultaneously from one small device.
The K5 Series LEDs use PWM (Pulse Width Modulation) dimming. Some lights use archaic methods of dimming that only lessen the brightness of the light being emitted, while still pulling the same amount of energy out of the wall. PWM dimming allows the light to only consume as much power as it needs to drive the diodes at their set level of brightness.
Sexy, sleek design. Man, there are some ugly LED lights out there. Function over fashion is a must in lighting, but K5 Series have both.
If you are seriously into the indoor growing and you wanted maximum yield and quality, the Kind K5 XL750 LED Grow Light is definitely one of the best choices you can take. This is an award-winning brand designed to provide you with turbocharged growth on the cost the least energy consumption possible. This quality LED grow light boasts highly innovative, reliable and unique features that you can never find in other brands of grow lights.
VIDEO PRODUCT OVERVIEW:
Credits: Kind LED
Power output:430 watts
HPS or MH equivalent:750 watts
LEDs: 208 x 3 watt and 5 watt LEDs; 50,000+ hours lifespan
Spectrum: Customizable/Adjustable 12 Band
Lens angle: Secondary 60 degree optical lens (magnifies PAR and increases canopy penetration by 200%)
Additional details: CE certified and RoHS compliant
Product includes: Power supply (6 ft long power cord); Hangers
Recommended for:Full cycle, large grows; Indoors only
Manufacturer's Warranty:3 years
We aim to deliver your orders as quickly and affordably as possible. We (hereafter, "Zippy Grow, LLC") delivers within USA only. Deliveries can only be made to locations with a street address or rural route number with postal code. We cannot deliver to PO boxes.
To provide a bigger selection, we ship from warehouses all over the country. Some stock items can be shipped within a few days (5 -7 days). Other items require a longer time of 4-6 weeks.
We offer the following shipping conditions:
FREE ground shipping in the contiguous 48 states on orders over $99.
Shipping costs to the contiguous 48 states on orders under $99 are based on the fixed rate of $14.
We do not ship orders on the following US holidays:
New Year's Day
Thanksgiving and the following Friday
As most items are shipped to you directly from the manufacturer, different items you purchase may be shipped from different original locations. Your items may arrive on different days and with different shipping methods if you purchase items from multiple brands or if you place more than one order at once.
IMPORTANT: COUNT AND CONFIRM THAT THE TOTAL BOXES YOUR RECEIVE MATCHES THE NUMBER ON YOUR WAYBILL BEFORE SIGNING!
Additional fees may apply for the following:
Redelivery fees ranging from $25 - $400 will be charged if you miss your delivery appointment. The decision to reattempt delivery is made solely at the freight carrier's discretion. Your item may be returned to RubyScent.com fulfillment warehouse if the freight carrier is unable to contact you for delivery or if you miss your delivery appointment. In these situations, the cost of shipping to you and return shipping will be deducted from any refund.
Once the freight carrier has contacted you to arrange a delivery time, you must respond to their call within 1 business day. If the freight carrier has not heard from you and needs to store your item, you will be charged storage fees up to $200 per day. These daily storage fees may also apply if you cannot accept the delivery within 3 business days of the carrier contacting you.
If you need help or have any additional questions, please do not hesitate and contact with us at email@example.com
If your order is stock and we process the charges to your credit card it will ship within five to seven business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out.
We (hereafter, "Zippy Grow, LLC") work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within two months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within two months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within two months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and buy one, get one free offers are not eligible
The item must be in stock on the competitors website
The competitor must be an online store, they may not have a retail location
The website can not be a discounter or auction website ( eBay, overstock, etc.)
The competitor must be an Authorized Retailer for the product in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
The item price during limited time sale does not count for lower price
The K5 Series XL1000 is the flagship grow light of Kind LED for the professional indoor grower and provides intense coverage for 25 square feet (5 ft x 5 ft) of growing space. This 12-Band fully controlled LED system has the growing power of 1000 watts of a high-pressure sodium (HPS) or metal halide (MH) bulb, with a PAR Value of 720 μMol/m2/s, while only using 630 watts of power. The XL1000 is comprised of the perfect mix of 5 Watt and 3 Watt Light Emitting Diodes. Each of the three primary ranges of the photosynthetic spectrum can be dimmed and intensified individually to give your plants their ideal spectral ratios from seed straight through to harvest.
In 2011 a talented group of indoor growers, engineers and designers came together with a common purpose: to create an indoor grow tent that could be validly called the thickest and strongest on the market. As an added challenge, they decided to incorporate an exciting new design feature – a grow tent with the ability to adjust vertically. After much testing and revising they came up with the revolutionary The Original Gorilla Grow Tent 5' x 5', an indoor growing environment that is durable, strong and has the capacity to adjust in height. This Gorilla Grow Tent 5' x 5' model is great for small gardens with up to approximately 1000 watts of horticultural lighting. Great for propagation, vegetating, and flowering plants.
The 6-Plant BubbleFlow Buckets Indoor Hydroponic System by SuperCloset grow the biggest and best yields of any bubble buckets system on the market, because they combine the technology of 'Bubble Buckets' and 'Ebb & Flow Buckets' into one fully automated, recirculating hydroponic grow system.
The typical bubble buckets design has constant issues with pH and TDS pockets creating potentially perilous micro environments in each bucket. This is due to a lack of circulation throughout the system as a whole. The SuperCloset's BubbleFlow Buckets all have the exact same readings due to the addition of the re-circulating ebb and flow/up-welling feature. This hydroponic grow system therefore have consistent pH and TDS readings and even nutrient distribution throughout the entire system.
The 6-Plant BubbleFlow Buckets Indoor Hydroponic System also produce results much more quickly than comparable products due to the hyper-oxygenated environment created in each individual bucket. It is a regular root Jacuzzi for each plants. Your crops will be so pleased with their new home that they will most definitely reward you for your kindness and good decision making.
The PhytoMAX-2 800 Watt Full-Spectrum Grow Light by Black Dog LED uses 336 high-output top-bin LEDs that consume 5-watts of electricity evenly. This latest-technology diodes ensure that light is distributed with even, edge-to-edge coverage in your grow room. The innovative design helps to eradicate leaf burns and hot spots, caused by other LED lights that come with more powerful diodes.
All diodes that use a wattage higher than five watts produce too much heat, while reducing the LEDs lifespan. It then becomes a challenge to manage the excess heat that it emits. The heat that the Black Dog LED PhytoMAX-2 800 Watt produces, on the other hand, get transfered to the heatsink where it is blown away from the device. This high intensity and energetic LEDs also help the light to penetrate through the canopy of your plants more efficiently.
The award-winning fully automated SuperPonics XL 12-Plant Complete Hydroponic Indoor Grow System by SuperCloset will grow your crops up to 5x faster, safer, and easier than any other hydroponic system on the market. This system includes 3.75″ cups, which give you the ability to nest up to 12 large plants! SuperPonics Hydroponic Grow System technology fuses the best of hydroponics by combining Automated Top Feeding, Deep Water Culture, and Bubble & Aeroponics.
This hydroponic grow system sprouts your plants faster than any single method of hydroponics and more safely due to the fact that there are always two independent hydroponic systems operating at the same time. Even if one of the systems malfunctions, your plants will still thrive! Growing your crops with both Top Feed Watering and Bottom Feed oxygenation will create extremely happy plants with rapid growth rates and maximum yields.
SolarSystem 1100 UVB (SS1100UVB) combines two of California Lightworks' most powerful commercial LED grow lights—the SolarSystem 1100 and the SolarSystem UVB—into one turbocharged package.
The SolarSystem 1100 UVB is ideal as one grow light system in a tent or with multiple units chained together in a larger operation. During the last two weeks of the bloom cycle, chain the UVB bar lights together with SS1100 in order to boost your resin production and increase potency.
In 2011 a talented group of indoor growers, engineers and designers came together with a common purpose: to create an indoor grow tent that could be validly called the thickest and strongest on the market. As an added challenge, they decided to incorporate an exciting new design feature – a grow tent with the ability to adjust vertically. After much testing and revising they came up with the revolutionary The Original Gorilla Grow Tent 4' x 4', an indoor growing environment that is durable, strong and has the capacity to adjust in height. This square grow tent is ideal for small to medium setups that require sufficient height for taller plants, is easy to setup and is fully adjustable to best suit the growing conditions of various plant species. The Original Gorilla Grow Tent 4' x 4' provides sufficient space to cultivate 4 mature plants with 1000 watts of horticultural lighting, or alternatively, 16 small plants (although this may vary depending on plant type and recommended growing conditions).
In 2011 a talented group of indoor growers, engineers and designers came together with a common purpose: to create an indoor grow tent that could be validly called the thickest and strongest on the market. As an added challenge, they decided to incorporate an exciting new design feature – a grow tent with the ability to adjust vertically. After much testing and revising they came up with the revolutionary The Original Gorilla Grow Tent 3' x 3', an indoor growing environment that is durable, strong and has the capacity to adjust in height. This square grow tent is ideal for small to medium setups that require sufficient height for taller plants, is easy to setup and is fully adjustable to best suit the growing conditions of various plant species. The Original Gorilla Grow Tent 3' x 3' provides sufficient space to cultivate 3 mature plants with 600 watts of horticultural lighting, or alternatively, 10 small plants (although this may vary depending on plant type and recommended growing conditions).